Tech Talk: Gone are the days of face-to-face buys
This article was first published by dmcityview.com Sam Goody, Suncoast Videos, Borders Bookstores and Circuit City; what do all these stores have in common? They were all brick-and-mortar stores that laid to waste by the rise of e-commerce, and the big box tech store has been hit the hardest. Still I occasionally find myself wandering the aisle of the few brave businesses left that refuse to shut their doors and give in to the “inevitable.” A couple weeks ago, when I purchased a Windows Surface tablet to test run, I decided to use the opportunity to evaluate the in-store tech purchase experience. In my life, no business has taken more of my expendable cash than Best Buy. The mountains of CDs, DVDs and video games I bought in Best Buys through the years easily ring up into thousands of dollars. However, in the last five years, I bet I’ve spent less than $100. The disadvantages far outnumber the few advantages of buying a computer in person. For starters, the salesmen push you to t...